If the problem still happens, I suggest obtaining a program that generates MD5 checksums. Try Edge - I haven’t had as many problems with that as I’ve had with Firefox and some others. Some download managers (built into web browsers or installed as add-ons) are notorious for corrupting downloads or streams if the network connection is turbulent. When you know that Windows and your drivers are OK, try downloading the Nik Collection installer software using a different web browser or download manager than you’ve been using. How to use DISM command tool to repair Windows 10 image | Windows Central If you open a PowerShell as Administrator and run the command “sfc /scannow” do you get an error report? If you do, and sfc couldn’t fix the errors, follow these instructions: How much free disk space do you have? RAM? And how big is your Windows pagefile? (Right-click on Start, select System, then select “Advanced system settings” → Performance “Settings”… → Advanced tab.) If you run Windows Update, do you see any packages that are available to be installed? Either recommended or optional?Īre your network adapter drivers up-to-date? There are several things that need to be checked in order to fix this problem. So at the moment I am unhappy with DxO and its buggy support of its buggy installer–and I say that as a long-time, mostly happy DxO customer who has bought multiple products from them and usually bought each update. I even tried to start a new support ticket, but it would not accept the upload of the 1.4 GB ZIP archive. Please submit your request to us by contacting Customer Support via our contact form here. The follow-up and the processing of your request will be done by email. In all cases I get this error message: This page is temporarily unavailable.
that shows the products I’ve licensed), and I have tried the usual login → return to my existing support issue. I have followed that URL both with, and without, first logging into DxO’s website (not to this forum, but to my account, e.g. I compiled the archive, which came to 1.4 GB!ĭxO gave me a URL to get back to the support ticket. DxO had me download and run a little diagnostic program, which compiled a ZIP archive of data to send back to them. I submitted a support request to DxO, at the main website.
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